Menu
0800 740 8700

Document Management FAQs

Q. Have you done big transfers before?

A. Yes many times with great success.

Q. Why do people change their document management supplier

A. That's easy. Many companies promise too much or they don't care. Many do not share Saracen's 100% record of document retrieval. Plus many customers find that it's hard to talk to their suppliers - whereas at Saracen we want you to phone us or email us the first time you have any concerns. That's how we've made our business so good

Q. Do you issue certificates for destruction and data disposal?

Yes, we do. It's important for customers and their clients to know that data and documents are beyond any chance of being re-commissioned. Our quality control and security is as high for disposal as it is for archive and off-site storage.

Q.Why do RM companies make billing so complicated?

A. It's part of the old-fashioned nature of their systems and of their thinking. They used to do it like this and they can't see the reason to change - just to help customers. And sometimes complicated billing can be a way of maximising income.

At Saracen we have turned that round and we have made the billing clear and simpe and it's usually a fix amount. There are cases where customers prefer the detailed invoicing which depends on every item and service being itemised and billed... but we find that the nightmare of analysing and checking these invoices for the customer means that most customers are opting for the flat rate system.

Storage Services Made Simple

  • Archive Storage

    Archive storage: archive storage for London & the UK, archive and deep storage policy and archive storage queries & solutions...

  • Document Storage

    Document storage: our secure storage, document retention policy and management software and how document retrieval works...

  • Records Management

    Records management: issues around disaster planning, business continuity and data recovery, retention & RM policies...

  • Offsite Media Storage

    Offsite media storage: including offsite tape and data storage and how cloud hosting fits into off-site media storage...

  • Legal Document Storage

    Legal Document Storage: including fire vault protection, deed and will storage, storage for legal practices and media retention policies...

  • Shredding Services

    Shredding services and destruction services: confidential shredding, data destruction & waste disposal , offsite shredding and onsite shredding.

  • Business Storage

    Other business storage services: including tracked collection, delivery & storage of archives, materials, stock, samples, media...

  • Document Scanning

    To scan documents or not to scan..? The whys and wherefores of scanning and electronic document management...

  • Document Management

    Document management projects: including document cataloguing, indexing, clearance & records management solutions...

  • Archive Boxes

    Archive boxes: document storage & file storage boxes in for sizes, built for storage and built to last. For customers and for sale, delivered...

  • Credentials

    Archive, document & records management qualifications: a history of high service, hi-tech, software, systems & good people...

Chat