Your problems solved
Saracen has 20 years experience in working with a varied cross section of businesses and we are pretty sure that we have the answers to your problems and have seen them before. Therefore you can be reassured that Saracen has the knowledge to help you.
But if you think you have something that is new to us then please let us know as we would love a new challange.
Q Supplier not living up to expectations?
- A
Continually let down by your supplier because:
- You can’t rely on them when you need them most
- You have lost faith in their service performance
- They are not proactive in their management of your records
- Cannot get hold of them when you need them
- Invoices are difficult to tally
Saracen Datastore Ltd offer all customers the same level of expert, professional service. A level of service that not only matches, but exceeds your expectations.
Q Storing in a fire safe
- A
Many companies in UK are under the impression that a fireproof safe provides an adequate solution to their storage needs. A fireproof safe is an acceptable solution to protect paper documents and jewellery during a fire; however the heat from a fire (even felt through the safe) will eventually melt your backup tapes and destroy your data.
Storing backup tapes onsite is a risky plan for the following reasons:- Onsite storage will not help you in the event of a complete disaster
- Temperature and Humidity are not maintained at a constant level
- Most fireproof safes have a fire rating of between 1-2 hours. In most cases of a building fire, the fire burns for a lot longer than 2 hours.
- In the even tof major fire how quickly are you going to get access to your Fire Safe?
Saracen offsite Data Vault ensures that your backups are safe from disaster, secure from information leaks and quickly accessble when you need require it.
Q Risk and Compliance
- A
Shielding your business from risk is an ever increasing burden on our customers. Mismanagement of data can bring legal and commercial penalties to your business, hitting you very hard, and that is without factoring in the damage caused to your reputation. Engage with Saracen to get compliant and stay compliant today.
Q Controlling service costs
- A
Are you tired of trying to work out what how much you are going to spend on your Offsite Tape Services. Saracen has the solution. We offer fix monthly service packages to meet your need.
Provide us with your requirements:
- Visit Frequency (Daily, Weekly, Monthly)
- Delivery Window (Time we can visit)
- Number of Tape Movements (Per Visit or Month)
And we a give you a fix monthly price so you know what to budget.
Q Taking then home ourselves
- A
Company data is as valuable as company money. For example, if a company is valued at £30 million, it is extremely unlikely that any CEO would permit an employee of the company to take that £30 million in cash home. The same logic should apply to the company data.
The house of an employee raises a red flag for a number of reasons:- Temperature and Humidity are not maintained at a constant level. A house is built to live in, not to store backup tapes.
- Companies allowing staff to take tapes home could face prosecution from the Data Protection Comissioner
- Security is a major concern. Where are these tapes kept ? Who has access to them?ome
- How are these tapes transported to the house of this employee ? Does the employee travel directly home, or does he/she stop off to buy milk ?
- If the employee is sick or on vacation, what happens to the backup tapes ?
- If the employee is fired, how can you be assured you will get back all the tapes ?
- The biggest problem is that employees simply forget to take the tapes home.
Talk to Saracen today about setting up as cost effective, secure offsite backup rotation.
3 Months Free Shredding Trial
Take Saracen up on a Fantastic Free Trial on our Secure Shredding Services for you Document Destruction