Document Storage & Management Case Study
A top 100 firm of solicitors were fed up with the complex pricing model of old, that has been offered by so many RM companies, for so long. It took up valuable administrative time every month, checking invoices and trying to verify document movements and transfers. It was seen as a nightmare and a hated task. After the move to Saracen and the simple fixed pricing model, they wrote to explain their delight with Saracen...
"I used to dread the monthly invoices from our storage providers. They were so complicated I had no choice but to involve our Financial Controller and invariably it also required a lengthy phone call with the storage provider to attempt to clarify what the charges were for. The invoices from Saracen with this new style contract are an absolute joy! Simple, understandable and unambiguous. My Financial Controller and I have got back a half day every month, why all storage providers don't bill this way is beyond me."
Coming from a senior risk manager at a top 100 firm, we greatly appreciated their endorsement of our service.