Q. Is all document storage the same?
A. No everyone is different but in our 25 years we've managed to accomodate our clients' needs and differences in our stride. We believe that being successful in this industry means being diligent, helpful and making the tasks easier for the customer. And we care deeply and we are proud of our favourite claim that "We're big enough to cope but small enough to care". And we've found that our clients appreciate our personal availability and our attitude to helping them.
Q. How important is the technology in document storage?
A. We believe that both sides of our management are key and the two sides - [1] the technological and [2] the personal service - work together. having said that we believe that all the technology available which actually helps is a great idea. The reasons for this is that automation makes human error less likely and with the right software and systems, previous errors can be corrected. Our 100% retention record is no mistake! We also believe that the technology that gives us the physical security that we give our customers documents, records and media has been a major contributor to the industry's success.